Operating Model
Operating Model
Rawafid adopts a flexible, science-based approach centered on the needs and context of its target groups, delivered by multidisciplinary teams.
Driving Excellence in Social and Psychological Care
At Rawafed, we provide integrated scientific solutions based on research and specialization, to support institutions and achieve sustainable societal impact.
Multidisciplinary Teams
At Rawafid, our operational structure is built on the integration of expertise from both psychological and social disciplines. Our teams consist of top-tier professionals, including:
Psychologists and Counselors
Certified in internationally recognized therapeutic models such as:
- Cognitive Behavioral Therapy (CBT)
- Dialectical Behavior Therapy (DBT)
- Acceptance and Commitment Therapy (ACT)
- The Gottman Method for couples and family therapy, in addition to systemic and contextual approaches.
Social Workers
Specialists experienced in working with diverse populations including families, children, the elderly, and complex social cases.
Behavioral Health and Addiction Consultants
Experts trained according to international standards in behavioral health and addiction treatment, with a culturally sensitive approach tailored to local contexts.
Integration of Theory and Practice
- Rawafid’s operational model is founded on a systematic integration between academic knowledge and real-world field practice.
It is grounded in the latest advancements in applied psychology and social work.
Each case or operational challenge is analyzed from multiple angles to ensure the design of interventions that are precise, contextually relevant, and practically applicable within institutional care settings.
- Modeling and Customization:
We conduct flexible modeling for each intervention to align with the specific nature of each institution. Our implementation is driven by performance evaluation data and continuous monitoring to ensure quality control and improvement—guided by measurable outcomes, not merely theoretical assumptions.
Accordingly, we offer an integrated and diverse training framework that includes:
Specialized Training
Technical Training
Administrative Training
Rawafid aims at training and equipping specialists within institutions so that they can independently deliver these programs in the future—thereby reinforcing knowledge sustainability and building institutional self-capacity.
Professional Management of High-Risk Psychological Cases
Including trauma response and crisis care.
Specialized Training
Focuses on clinical and therapeutic skills, covering the following areas:
Psychological Counseling Skills (Individual & Group)
Enhancing the competencies of mental health professionals in psychological counseling techniques, conducting individual and group interviews, active listening skills, and delivering therapeutic interventions based on various theoretical frameworks.
Psychological Assessment & Diagnostic Tools
Training includes the administration of diverse psychological tests—particularly personality assessments (both objective and projective)—as well as diagnostic tools for various psychological challenges and disorders. It also includes techniques for data collection, such as structured questionnaires and assessment forms.
Psychosocial Case Management
Training professionals on how to conduct case studies, formulate case profiles, and implement case referral and guidance processes. The integrated care model serves as an exemplary framework for managing complex social cases.
Trauma Intervention
Training psychologists in crisis and trauma response, including psychological first aid and evidence-based trauma treatment modalities such as Somatic Therapy and Eye Movement Desensitization and Reprocessing (EMDR).
Technical Training
Supports digital transformation in care services and includes
Administrative Training
Enhances the efficiency of institutional work and includes
Digital Transformation and Smart Technologies
At Rawafid, we believe that the future of social and psychological care lies in the intelligent integration of science and technology. Therefore, we harness the latest digital innovations to enhance the accuracy, efficiency, and safety of service delivery—for both professionals and beneficiaries alike.
Our initiatives in this field include
These technological solutions significantly enhance service efficiency, support timely and evidence-based clinical and consultative decisions, and establish digital psychological care as a cornerstone of future quality-of-life strategies.
Advanced Scientific Research Framework
At Rawafid, we place rigorous scientific research at the heart of our developmental and evaluative operations. We are distinguished by our ability to conduct both field-based and desk research using precise methodologies that produce reliable data and allow for its practical application in institutional settings.
Our research framework includes
Research Methodologies Used
These research methods enable us to produce accurate reports that serve as key references for:
Public policy development

Program design and optimization

Direct and effective evaluation of the impact of community-based services
Ongoing Engagement, Knowledge Exchange, and Development
At Rawafid, we foster excellence in social and psychological care through ongoing collaboration, knowledge exchange, and professional development. Organizing conferences, symposia, and workshops is central to our strategy for building a culture of learning and innovation.
Through this operational model, Rawafid seeks to establish an interactive environment rooted in learning, collaboration, and continuous development—ensuring the highest standards of excellence and leadership in the social and psychological care sector.