Developing quality and follow-up systems

Home Services Consultations in sociology and psychological care

Description

At Rawafid, we believe that the sustainability of high-quality psychological and social services can only be achieved through an integrated system of monitoring and quality assurance—one that is grounded in carefully designed and precisely measured performance indicators.

We are committed to providing comprehensive and professional solutions for building quality systems within social care institutions, with particular focus on those operating under the umbrella of the Department of Community Development (DCD) in Abu Dhabi.

Other Services

Enhance Social Impact Through Scientific Expertise

We provide evidence-based solutions in psychological and social care—designed to empower institutions, families, and communities.

Field Visits and Continuous Evaluation:

We conduct regular on-site evaluation visits aimed at

Monitoring institutional workflows and assessing compliance with professional standards.

Identifying strengths and practically determining areas for continuous improvement.

Providing tailored recommendations to ensure sustainable quality enhancement.

Our quality assurance framework includes the following mechanisms

Development of Comprehensive Standardized Evaluation Tools

We design and implement a robust suite of evaluation tools based on clearly defined and measurable quantitative and qualitative performance indicators, including

The effectiveness and outcomes of the programs delivered to beneficiaries.

Client satisfaction levels and experience measurement.

Institutional procedural integrity and operational efficiency.

Our Quality Assurance Mechanisms Include...

Preparation of Detailed Auditing and Analytical Reports:

We deliver in-depth reports that accurately reflect institutional performance and offer actionable recommendations for development, including

Thorough analysis of the collected data.

Clear, realistic, and applicable recommendations that contribute to sustainable improvement.

Development and Implementation of Operational KPIs

We rely on well-defined indicators that enable effective performance evaluation

Quantitative Indicators: Such as number of therapy sessions, referral rates, task completion ratios, and adherence to timelines.

Qualitative Indicators: Including beneficiary satisfaction, quality of engagement, competency of staff and consultants, and effectiveness of therapeutic interventions based on documented and measurable outcomes.

Integration of Smart Technologies and Innovation:

We leverage cutting-edge technologies such as artificial intelligence (AI) and virtual reality (VR) in assessment, training, and follow-up processes. These tools enhance the precision of evaluations and create interactive environments that support the delivery of innovative, high-quality services.

This integrated system enables institutions to make strategic, data-driven decisions and continuously improve their services in line with global best practices in quality management for psychological and social care.

By Unitedcare Management LLC